亚马逊各类申诉信怎么写（亚马逊封买家账号解封方法）

人在亚马逊上飘，哪能不挨刀？在亚马逊上混得久一点的运营都知道，黑五快到了，亚马逊和VC同行一般都会在这个时候找好目标盯上，就在你开启爆单之前给你一个背后冷刀。

本是同根生，相煎何太急

今天小编分享一下外观侵权申诉信，在这即将到来的黑五，希望大家好好保护自己。这里需要提前告诉大家，每个人的侵权情况都不一样，想要申诉成功一定要根据自己的情况结合申诉模板。

先来大概申诉思路：

1. 找专利号了解投诉者的产品与自己有啥不一样，这里有人说了，我连哪里侵权都不知道，我怎么找专利号啊？我怎么知道我该申诉的产品的啥啊？这你就不知道了吧，亚马逊和上诉者有义务的告诉你这些，如果亚马逊的绩效通知没有告诉你，那你就开CASE问客服
2. 开始写申诉信，开头道歉道歉道歉，重要的事情说三遍，对谁道歉？对亚马逊和投诉者啊。写明原因，不管是有意无意，都说明原因，为什么会发生这样的事情，这里强调，一定要排序出来，不要写成一段，审核团队根本不想看。
3. 解决当下问题的实际行动，越详细越好，是版权侵权还是商标侵权，哪里有侵权行为，是李思婷标题，五点还是描述？把修改前的内容和修改后的内容都写上，并附上修改前和修改后的截图，同理，版权侵权也一样的操作，把每个动作都说明的详详细细；
4. 说明如何避免同样的事情发生。一样，分点列出，越详细越好，可以包括制定了新的规章制度(分点列出), 具体到每个动作，比如你打算多久开一次会，预计什么时候（几月几号）请专业的知识产权律师来给公司员工传授相关知识，内容将会包括什么之类的，越详细越好
5. 一定要把可以证明的文件信息都截图附上。

如果您在亚马逊跨境电商平台上有亚马逊申诉、侵权和解、KYC审核等申诉案件疲于应付，可以放心委托连云港飞鸟科技！申诉官网：www.dianmimi.cn

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小编在此提醒啊，第一次申诉的机会非常重要。一定要快准狠。不然拖到后面，申诉时间变长而且申诉成功的几率也会变小。

话不多说，以下是申诉模板：

Dear Amazon seller performance team,

Thank you for providing us with an opportunity to appeal to the removal of listing due to appearance patent infringement. (We are deeply realized that it is a very seriously wrong behavior violating Amazon Policy. )

(确认侵权的话这一段就道歉)We understand that Amazon attaches great importance to intellectual property complaints. Regarding this case, we believe that the appearance patent infringement complaint is invalid and untrue.

I will share with you my plan, which explains that I have not infringed any intellectual property right, and believe that the appearance patent infringement complaint is invalid, and we have evidence to prove our side is blameless to prevent similar complaints take place in future sales.

We received a policy warning on （收到投诉的日期）, ASIN: （被投诉的产品asin）, Patent Number: （对方专利号）.

We have checked the details of the appearance patent 对方专利号, and through careful reading and research, from the appearance patent pictures, I think the complaint is unreasonable and invalid.

The following is our product, ASIN: xxx , there are at least 6 significant differences from the appearance patent 对方专利号.

our 产品 is different from their design right

For detailed picture contrast, please download pdf

The opponent has no dents.

In summary, our product ‘s six differences in product appearance are sufficient to prove that our product and the patent 对方专利号 complainant’s product are completely different two styles, and we have not infringed (infringed) the complainant’s appearance patent.

How did we deal with the complaint:

1. We will carefully investigate whether our products are infringing, and it is clear that we have no infringement.
2. We have contacted the complainant according to the email address and informed them of the company’s wrongful complaint against our product. Caused losses to us, and asked them to withdraw the complaint application to Amazon as soon as possible.（如果侵权了就说我们已经发邮件给投诉者道歉了）
3. We carefully checked our entire Amazon account to ensure that our product list fully complies with Amazon’s policy guidelines, especially regarding intellectual property rights and design copyrights.(侵权的就说为什么会有出现侵权的问题，员工的错误操作）

In addition, before selling any new products on Amazon in the future, we will carefully verify whether the products and detail pages infringe the intellectual property rights or design rights of others. We will periodically re-read Amazon’s policy guidelines to ensure that we have not violated any rules. . At the same time, I will monitor all policy and legal changes that may affect our account. We will never infringe on the appearance patents of others.

We cherish the opportunity to sell on Amazon, and ASIN:xxx is of great significance to us. We have many goods corresponding to this ASIN on the way to the Amazon warehouse and will arrive soon. The other party’s false complaints have already made our business. Affected, we implore the performance team to investigate this case carefully and restore our sales right to ASIN: xxxx.

…………

最后感谢亚马逊

Looking forward to hearing from you soon.

Thank you again!

Best Regards

店铺名

邮箱

外观专利侵权不需要提供发票，最好申诉信能导成PDF格式，后台申诉的时候提交PDF版本会让人看得更加舒服并且很专业的

不管是提供证据证明自己是品牌的owner，还是通过投诉工具将VC跟卖扼杀在摇篮里，卖家都需要拥有自有品牌及商标，否则一切免谈。